Terms of Service & Compliance Agreement
Effective Date: January 1, 2026 | Version 1.1
This system is for authorized Premier Agency Real Estate personnel only. By accessing or using MyOffice, you acknowledge that you have read, understood, and agree to be bound by the following terms.
1. Authorized Use
MyOffice is provided exclusively for managing active client relationships and internal real estate operations. Use of this system is limited to:
- Managing contacts, listings, tasks, and transactions for clients you are actively representing.
- Communicating with clients who have given express prior written consent to receive communications from you.
- Storing and retrieving professional real estate records in the normal course of business.
2. Compliance with TCPA and Do-Not-Call Rules
- No cold calling or texting. You may not use contact information in this system to place unsolicited calls or send unsolicited text messages. All outbound calls and texts must comply with the Telephone Consumer Protection Act (TCPA) and applicable state law.
- Do-Not-Call (DNC) compliance. Before calling or texting any contact, you are responsible for checking the National Do-Not-Call Registry and any company-maintained DNC lists. Using this system does not exempt you from DNC obligations.
- Prior express written consent required for automated messages. If you use any automated dialing, texting, or voicemail drop technology, you must have prior express written consent from the recipient as required by the TCPA.
3. Email Compliance (CAN-SPAM / CASL)
- All commercial emails sent through or tracked in this system must comply with the CAN-SPAM Act and, where applicable, Canada's Anti-Spam Legislation (CASL).
- Bulk or promotional email campaigns must be sent using a separate platform with proper unsubscribe mechanisms. MyOffice is not an email marketing platform and must not be used as one.
- You must honor unsubscribe requests promptly and update client records accordingly.
4. Data Use and Privacy
- All client data entered into this system is the property of Premier Agency Real Estate and must not be exported, copied, or shared with third parties without authorization.
- You are responsible for ensuring that any data you enter is collected and retained lawfully and with appropriate client consent where required.
- All activity within this system is logged and may be monitored by authorized Premier Agency personnel.
5. Account Security
- You are responsible for maintaining the confidentiality of your login credentials. Do not share your password.
- You must immediately report suspected unauthorized access to your account to the Office Manager.
- Unauthorized access or misuse may result in immediate account termination and disciplinary action up to and including termination.
6. Acknowledgment
By clicking "I Agree" or by continuing to use this system, you confirm that you have read and understood these terms and agree to comply with all applicable laws and Premier Agency policies regarding client contact, data privacy, and system use.
Questions? Contact the Office Manager at Rodney@premieragencyre.com.